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About
We’re a trusted local charity providing free short-term practical and emotional support, information, and guidance to anyone over 18 living in Cambridgeshire and Peterborough. A little help from you ...
Older peopleWellbeingHealth
Check and chat telephone support
Organisation role · Flexible hours
From home
Social contactBefriending
Older peopleWellbeingHealth
Care Network Cambridgeshire
#72264
Scan me or visit www.volunteercambs.org.uk/o/Care-Network-Cambridgeshire/activities/Check-and-chat-telephone-support/72264 to join
Scan me or visit www.volunteercambs.org.uk/o/Care-Network-Cambridgeshire/activities/Check-and-chat-telephone-support/72264 to join
Contact person
Tina Oliver JordanAsk Tina a question
Summary
Providing a listening ear and social contact over the telephone to local people to reduce isolation and loneliness.Detailed description
Under the supervision and guidance of the coordinators and volunteer lead, volunteers will provide telephone support to clients in the community. The calls will be pre-arranged, and you will have your own small caseload of people to contact. This may include but not limited to:
- Listening, sharing your experiences and hearing about those of the person you’re getting to know.
- Treating what you hear as confidential and sensitive.
- Keeping us up to date on how your volunteering is going at regular support sessions and reporting anything of concern
- Keeping your skills and knowledge up to date by taking part in relevant training
- Adhering to our policies and procedures - designed to keep you and the people we support safe and happy.
- Representing the charity to the wider public.
- Taking responsibility for own caseload (approx. 2-3 people)
- Feedback to Care Network and report queries and concerns, as necessary.
What we will provide to volunteers
💸 Reimbursement of costs🤝 Extra supportAbout Care Network Cambridgeshire
We’re a trusted local charity providing free short-term practical and emotional support, information, and guidance to anyone over 18 living in Cambridgeshire and Peterborough. A little help from you can make a big difference!