Visitor Welcome

Main role:

To support with the day-to-day running of the admissions kiosk and gift shop, including serving customers, selling tickets, stocking shelves, and keeping the shop clean and tidy.

Hours: 

By mutual arrangement and as required on days we are open to the public, Thursday to Sunday and Bank Holiday Mondays from March to October.

Dress Code:

Practical, comfortable and warm. A volunteer lanyard and badge will be provided.

What’s in it for you?

• Becoming part of a friendly and dedicated team
• Meeting people from all walks of life and making new friends
• Improving your communication and work skills
• Enjoying new experiences and learning something new

Duties

• Welcome visitors and sell admission tickets
• Provide information on Denny Abbey and the Farmland Museum, answering visitor questions and queries
• Use a touchscreen till to process cash and card purchases in the shop
• Sell gift shop products and re-stock shelves
• General housekeeping duties to ensure the shop is clean and safe 

Training

• Observation and shadowing of kiosk staff
• Training on use of the touchscreen till
• All relevant Farmland Museum Health & Safety, safeguarding and collections-related policies and procedures

Personal qualities required

• Enjoys working in a busy team environment with other volunteers, specialist staff and trustees
• Ability to chat with customers and cultivate a friendly environment in the museum
• Uses safe working practices at all times
• Happy to work independently, once feeling confident in the skills needed 
• Interest in Fenland farming history, local history, museums or archives is helpful, but not essential